Dawg Treats

Difficulty finding desired vending machine items and COVID-related concerns about high-contact surfaces are leading to frustration, limited options, and hesitation among vending machine users on campus. We designed a solution that gives users better access and success when using vending machines without detracting from its normal functionality. This project was created in an upper-level HCDE undergraduate course in User-Centered Design, in which we spent 10 weeks designing a solution through the HCD process

User Research:
• Conducted user interviews, surveys, and usability tests.
• Identified key user needs and pain points.

‍Personas and User Journeys:
• Created user personas and mapped user journeys to understand user interactions and touchpoints.

‍Wireframing and Prototyping:
• Designed wireframes and interactive prototypes using Figma to visualize and test new designs.

Usability Testing:
• Conducted usability tests to gather feedback.Refined designs based on user feedback.

‍UI Design:
• Designed a modern, clean, and responsive UI that aligns with the brand.
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‍Collaboration:
• Worked closely with team members and dresented designs and research findings to stakeholders.

‍Documentation and Handoff:
• Created design documentation and style guides for the future development